FAQs

Frequently Asked Questions

1. What is Fioraé?
Fioraé is a unique aromatherapy necklace that lets you wear your favorite essential oils or fragrances all day long in an elegant and stylish way.

2. How do I use the necklace?
Open the pendant, place a few drops of your favorite essential oil or perfume on the pad, close it, and enjoy the scent throughout the day.

3. Does the necklace come with fragrance pads?
Yes, each necklace includes reusable scent pads.

4. How long does the fragrance last?
Depending on the oil or perfume used, the scent can last up to 24–48 hours. You can reapply as needed.

5. What is your return policy?
We offer a 14-day return policy on unused items. For more details, please check our Return Policy page.

6. How long does shipping take?
Shipping typically takes 5–10 business days. Tracking information will be provided once your order is shipped.

7. How can I contact customer service?
You can reach us through the Contact page or email us at Fiorae.brand@gmail.com